Our Policies & Objectives
Our Vision
We will be the globally renowned & respected Engineering solution provider leading with inspiration & innovation, focusing on the positively executed action with the best solutions & optimum output.
Our Mission
- To enhance the effectiveness in automation & control to increase productivity, reliability & efficiency of industries in our domain.
- To deliver total quality & value to the customers.
- To act responsibly in terms of social responsibility & business ethics & increased employment.
Our Objectives
We are committed to meet the following objectives, as a means of maintaining and developing our relationships with the growing number of clients.
- Constant growth and improvement that provides advanced value-added and cost effective solutions for our clients.
- With customer satisfaction as our goal, we are committed to develop partnerships and provide services to meet client's financial and operational constraints.
- Engage in continued learning through professional development.
- To work with customers who own large strategically important assets. These customers tend to be government departments, public bodies or private companies operating in highly regulated markets.
- To work collaboratively with our customers to support the long-term nature of our contracts.
- To enter into contracts that fairly balance the risk and reward with our customers, so that each one of us can share the financial effects of success or failure.
- Maintain a high ethical standard and to operate with integrity and professionalism.
- Employee involvement, teamwork & excellent communications.
- Participate in and contribute to professional societies and community services.
- Develop a highly competent team for handling large projects.
Company Policy
ENIC Engineering Solutions Pvt. Ltd. is committed to deliver excellent services to all our customers and aims to exceed expectations whenever possible.
We at ENIC Engineering Solutions Pvt. Ltd. recognize that our customers are our most important asset.
As such we strive to work towards the following customer care policy:
- Our customers are treated with courtesy at all times.
- We reply all telephone calls promptly and arrive on time.
- We endeavour to work as cleanly and as quietly as possible at all times.
- We work with as little disruption to our customer as possible.
- We aim to have all works completed within a stated time scale.
- All customer complaints or queries are dealt with as quickly as possible and are kept strictly confidential.
Complete customer satisfaction is our motive and we always entertain customer feedback in both positive and negative manner so that we can continue to work to improve our services.
Quality Policy
- Understanding the customer needs, insight into local customs and culture and high levels of service has helped us gain competitive edge.
- We are committed to deliver quality products and services with a sense of responsibility to protect the environment, needs of society and commitment to the local markets. We understand that it's not just significant but imperative to update and improvise technologically.
- That's precisely we have a continuous product revisions and up gradations so that customer satisfaction moves on to customer delight. We can boast of an extensive network so that wherever you are we remain within your reach.
- ENIC Engineering Solutions Pvt. Ltd. delivers innovative and reliable Instrumentation, Electrical, Automation, Control equipment & services all over India, a broad range of customers benefit from our products, with a reputation for integrity, innovation & value. ENIC consistently delivers the highest quality products and services to its customers.
- We relentlessly strive to deliver superior quality products and services to our Customers who drive our business, Customer satisfaction is our number one goal, we always work to exceed customer expectations and deliver superior service.
Our Vision
We will be the globally renowned & respected Engineering solution provider leading with inspiration & innovation, focusing on the positively executed action with the best solutions & optimum output.
Our Mission
- To enhance the effectiveness in automation & control to increase productivity, reliability & efficiency of industries in our domain.
- To deliver total quality & value to the customers.
- To act responsibly in terms of social responsibility & business ethics & increased employment.
Our Objectives
We are committed to meet the following objectives, as a means of maintaining and developing our relationships with the growing number of clients.
- Constant growth and improvement that provides advanced value-added and cost effective solutions for our clients.
- With customer satisfaction as our goal, we are committed to develop partnerships and provide services to meet client’s financial and operational constraints.
- Engage in continued learning through professional development.
- To work with customers who own large strategically important assets. These customers tend to be government departments, public bodies or private companies operating in highly regulated markets.
- To work collaboratively with our customers to support the long-term nature of our contracts.
- To enter into contracts that fairly balance the risk and reward with our customers, so that each one of us can share the financial effects of success or failure.
- Maintain a high ethical standard and to operate with integrity and professionalism.
- Employee involvement, teamwork & excellent communications.
- Participate in and contribute to professional societies and community services.
- Develop a highly competent team for handling large projects.
Company Policy
ENIC Engineering Solutions Pvt. Ltd. is committed to deliver excellent services to all our customers and aims to exceed expectations whenever possible.
We at ENIC Engineering Solutions Pvt. Ltd. recognize that our customers are our most important asset.
As such we strive to work towards the following customer care policy:
- Our customers are treated with courtesy at all times.
- We reply all telephone calls promptly and arrive on time.
- We endeavour to work as cleanly and as quietly as possible at all times.
- We work with as little disruption to our customer as possible.
- We aim to have all works completed within a stated time scale.
- All customer complaints or queries are dealt with as quickly as possible and are kept strictly confidential.
Complete customer satisfaction is our motive and we always entertain customer feedback in both positive and negative manner so that we can continue to work to improve our services.
Quality Policy
- Understanding the customer needs, insight into local customs and culture and high levels of service has helped us gain competitive edge.
- We are committed to deliver quality products and services with a sense of responsibility to protect the environment, needs of society and commitment to the local markets. We understand that it’s not just significant but imperative to update and improvise technologically.
- That’s precisely we have a continuous product revisions and up gradations so that customer satisfaction moves on to customer delight. We can boast of an extensive network so that wherever you are we remain within your reach.
- ENIC Engineering Solutions Pvt. Ltd. delivers innovative and reliable Instrumentation, Electrical, Automation, Control equipment & services all over India, a broad range of customers benefit from our products, with a reputation for integrity, innovation & value. ENIC consistently delivers the highest quality products and services to its customers.
- We relentlessly strive to deliver superior quality products and services to our Customers who drive our business, Customer satisfaction is our number one goal, we always work to exceed customer expectations and deliver superior service.
